How to place an order?

Here you can see the steps to follow according to the type of product:

To order a birthday invitation:

  1. Go to the page of the invitation you wish to purchase.
  2. You must complete the form with the birthday data
  3. You must hit the “add to cart” button
  4. Enter your data and process the payment.
  5. You will be receiving the invitation in less than 24 hours through your email or WhatsApp (depending on what you have placed in the form)

To process the order for a printable kit:

  1. Go to the page of the printable kit you want.
  2. You must hit the “Add to cart” button
  3. Enter your data and process the payment.
  4. You will be receiving an email with the links to instantly download the kit.

How soon do I receive my order?

You will be receiving the birthday invitations in less than 24 hours, once you have completed the purchase.

The printable Kits can be downloaded instantly.

Can I make changes to my order?

Regarding the invitations you can request the text adjustments you want at no additional cost 12 hours after receiving the invitation. After 12 hours after receiving the invitation, the adjustments in the invitation data will have an additional cost.

If you want to make changes to the structure of the invitation such as: images, videos, audio, duration, among others, you can contact us through the contact section so that we can evaluate the possibility and, if possible, we will also indicate if you have a additional cost.

Regarding the printable Kits does not require editing by us, for this reason no change is accepted in these products.

Do you do returns?

Due to the nature of digital files, no refunds or returns will be issued for personalized items or instant download items after the file has been downloaded or shipped.

Once the buyer receives the invitation, they will have a period of no more than 24 hours to request a change. After this period, any change in the data will have an additional cost that can be consulted through our contact section.

The service only includes changes to the text, any other changes to images, videos or structures must be consulted as it may have an additional cost.